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Privacy Policy - Loose Deuce Septic & Tank Services

Effective date: 2025

Important notice regarding text messaging data

Loose Deuce Septic & Tank Services (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Introduction

Loose Deuce Septic & Tank Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit loosedeuceseptic.com (the “Site”).

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details provided voluntarily.
• Automated Data: IP address, browser type, device information, and usage data collected through cookies and analytics tools.
• Transactional Data: If you make purchases, we may collect payment details through a secure payment processor.
• Opt-in information: Records and timestamps for all communication channels (SMS, email, etc.)
• Customer Communication: Records of inquiries and service requests, appointment details and preferences, service history and feedback

3. How We Use Your Information

We use your information to:

• Provide and improve our services
• Processing transactions and payments
• Communicate with you about updates, offers, or support requests
• Analyze website usage and enhance user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent

SMS Message Compliance

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions

• You can cancel SMS notifications at any time by replying “STOP”
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
• All opt-out requests are processed within 24 hours

Message Frequency & Content:

• Message frequency varies based on your interactions with our business
• Messages will be directly related to the services you have requested
• We do not send promotional content without specific consent

Help & Support:

• Reply “HELP” for assistance or contact us at loosedeucesepticsts@gmail.com
• Customer support is available during regular business hours

Carrier Information:

• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, Spectrum and most regional carriers

 

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your data with:

Service providers that assist in website operations (e.g., payment processors, hosting services)

Law enforcement or regulatory authorities if required by law

5. Data Security

We implement security measures to protect your personal information.

• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication mechanisms
• Regular security assessments and updates
• Employee training on data protection
• Breach notification protocols in accordance with applicable laws
• Secure backup systems and disaster recovery procedures

Despite these measures, no online transmission is 100% secure. We strive to use commercially acceptable means to protect your personal information but we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your experience on the Site
• Remember your preferences
• Analyze site traffic and user behavior
• Measure the effectiveness or our services

You can manage cookie preferences through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

7. Your Rights

Depending on your location, you may have rights to:

• Access, update, or delete your personal information
• Opt-out of marketing emails by clicking “unsubscribe” in our emails
• Opt-out of SMS messages by replying “STOP”
• Request information on how we process your data
• Withdraw consent at any time for future communications
• Lodge a complaint with a supervisory authority if you believe your rights have been violated

To exercise these rights, contact us at loosedeucesepticsts@gmail.com

8. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9.Changes to this Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on the website with the effective date, and your continued use of the Website indicates acceptance of the updated policy. For significant changes, we will notify you by email or through a notice on our website.

10. Contact Us

If you have any questions about this Privacy Policy, contact us at:

Loose Deuce Septic & Tank Services

Email: loosedeucesepticsts@gmail.com

Phone:541-606-9222

Website: loosedeuceseptic.com

By using our website and services, you consent to this Privacy Policy.